Legal
Cookie Policy
Last updated: April 10, 2026
This Cookie Policy explains how Engrity Inc. (“we,” “us,” “our”) uses cookies and similar technologies on WeldHub (weldhub.ca). It also explains how these technologies interact with our AI-powered platform features.
Contents
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site. Similar technologies include web beacons, pixel tags, local storage, and session storage.
Some cookies are set directly by us (first-party cookies); others are set by third-party services we use (third-party cookies).
2. Cookies We Use
We categorize cookies by their purpose:
Required for the website to function. Cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id | Maintains your session as you navigate the site | Session |
csrf_token | Protects against cross-site request forgery attacks | Session |
cart_state | Remembers items in your quote request cart | 7 days |
Help us understand how visitors interact with WeldHub so we can improve it.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics — distinguishes unique users | 2 years |
_ga_* | Google Analytics — session persistence | 2 years |
_gid | Google Analytics — identifies users within a 24h window | 24 hours |
wh_perf | Internal performance measurement (page load, errors) | 30 days |
Enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration |
|---|---|---|
wh_prefs | Stores your display preferences (grid/list view, filters) | 1 year |
wh_recent | Remembers recently viewed products | 30 days |
wh_lang | Stores your language preference | 1 year |
Power our AI-driven product recommendations and personalized experience features.
| Cookie Name | Purpose | Duration |
|---|---|---|
wh_ai_session | Tracks current session behavior for real-time AI recommendations | Session |
wh_ai_profile | Builds an anonymized interest profile for AI-powered product matching | 90 days |
wh_search_ctx | Stores recent search context to improve AI search results | 7 days |
Used to deliver relevant advertisements and track campaign performance. Only set with your consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
_fbp | Meta (Facebook) pixel — tracks conversions from ads | 90 days |
_gcl_au | Google Ads — conversion tracking | 90 days |
li_fat_id | LinkedIn Insight Tag — B2B ad performance | 30 days |
3. Third-Party Cookies
The following third parties may set cookies when you use WeldHub:
Google Analytics
Website analytics and behavior tracking
Google Ads
Advertising campaign measurement
Meta (Facebook)
Social media advertising pixel
Professional network advertising
EmailJS
Email delivery service (no persistent cookie)
4. AI Features & Cookie-Collected Data
How AI Uses Cookie Data on WeldHub
WeldHub uses artificial intelligence to enhance your experience. Cookie data plays a central role in how these AI features work. Here's what you need to know:
4.1 Current AI Uses of Cookie Data
- Product Recommendations: Cookies like
wh_ai_profileandwh_ai_sessionbuild an anonymized behavioral profile used by our recommendation engine to surface products relevant to your industry and interests. - Search Personalization: Search history and click behavior stored via cookies help our AI rank results more accurately for your specific use case.
- Session Context: Within a single session, AI models may receive context from your browsing path (e.g., “user viewed thermal cameras, then robotic arms”) to provide smarter cross-category suggestions.
4.2 Future AI Uses (Planned)
As we develop WeldHub, we plan to introduce additional AI features that may use cookie data for:
- Personalized quote pricing estimates based on your industry profile.
- AI chat assistant features that remember your product preferences across sessions.
- Predictive inventory alerts for equipment categories you frequently browse.
- Automated lead qualification signals shared with sellers (anonymized/aggregated).
Important: Cookie-collected data used for AI purposes is processed in an aggregated or pseudonymized form and is not sold to third-party AI model trainers. You can opt out of AI personalization cookies at any time (see Section 6).
4.3 AI Data Processing Location
AI processing of cookie data may occur on servers located in Canada, the United States, or the European Union depending on our service providers. All transfers comply with applicable data protection laws.
5. How Long Cookies Last
Cookie lifespans vary by type:
- Session cookies expire when you close your browser.
- Persistent cookies remain for a set period (typically 30 days to 2 years) unless you delete them manually.
- AI personalization cookies persist for up to 90 days by default.
6. Your Cookie Choices
6.1 Cookie Consent Banner
On your first visit, we display a cookie consent banner where you can accept all cookies, reject optional cookies, or manage your preferences by category. You can revisit your preferences at any time via the “Cookie Settings” link in our site footer.
6.2 Browser Controls
Most browsers allow you to manage cookies through their settings. Common browser guides:
Note: Disabling strictly necessary cookies will impair site functionality.
6.3 Opt-Out of AI Personalization
To opt out of AI personalization cookies specifically, you can email us at privacy@engrity.com with the subject “AI Cookie Opt-Out.” We will process your request within 14 days and delete your AI behavioral profile.
6.4 Do Not Track
Some browsers send a “Do Not Track” (DNT) signal. Currently, there is no industry standard for responding to DNT signals. We respond to DNT by not setting marketing cookies when a DNT signal is detected.
7. Updates to This Policy
We may update this Cookie Policy as we introduce new features, cookies, or AI capabilities. Material changes will be noted in the cookie consent banner and via email if you have an account. The “Last updated” date at the top reflects the most current version.
8. Contact Us
For questions about our Cookie Policy or to exercise your cookie-related rights: